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Side A / Legal / For hosts and venues

Host Agreement.

Last updated October 20, 2026

The short version: you organise your night and sell its seats through your own Stripe account; Side A lists it, takes the booking and keeps 18% of each paid seat. You approve every guest before they see your address. A seat pays for the night, never for food or alcohol. You carry the Stripe fees, refunds and chargebacks on your sales, you hold the insurance and permissions your night needs, and you cover Side A for claims that come from your night.

The full agreement is below.

1. About this agreement

This Host Agreement is between you and Wonderland Immersive Design, doing business as Side A (“Side A”, “we”, “us”). It applies whenever you list a night on Side A, as a host (a person running nights at home or at a partner bar) or as a venue (a bar, café, record shop or studio running its own nights). In it, “you” means that host or venue, and “your night” means any night you list.

You accept it by ticking the box before your first night goes live, and again whenever we publish a new version. It sits alongside the Terms of Service, which also apply to you; where the two conflict on hosting, this agreement wins. This is version 2026-10-20.

2. You organise the night

You are the organiser of every night you list. You decide whether it happens, who comes, what it costs and how the room runs, and you are responsible for it. You sell each seat to your guests yourself; you are the seller and the merchant of record.

Side A lists your night, runs its guest list, and takes bookings and payments on your behalf as your limited payment collection agent. That is all Side A does. Side A does not organise, supervise or attend your night, does not occupy or control your room, and never sells, serves or supplies food or drink.

You are independent. You are not Side A's employee, worker, agent, partner or franchisee, Side A pays you nothing, and you are free to host elsewhere. You can't sign anything or make promises on Side A's behalf.

3. Your listing

Your listing must be accurate and honest, and you must keep it that way. That includes the date and doors, the neighbourhood or venue, the album, the price, the number of seats, the minimum age, and what food and drink there will be and who provides it.

  • Never list guests, reviews, sold-out states or anything else that isn't real.
  • The seat price locks once the first seat is taken.
  • If you change the date, the place or the album after seats are taken, every guest may cancel for a full refund, and you carry its cost.
  • Don't use Side A to find guests and then sell them seats for the same night outside Side A.

4. Your guests

At a night in a home, you approve each guest before Side A shares your address with them. Until you approve someone, they see only the neighbourhood. If you decline a guest who has paid, they get a full refund.

Choose guests fairly. You may keep a room small, and you may decline anyone for a reason to do with safety or the night, but never because of race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity, disability, age (above the night's minimum) or any other characteristic the law protects.

Invite links you send are personal and work once. You may refuse entry to, or ask to leave, anyone who is underage, intoxicated, disruptive or breaking the house rules.

5. The room and everyone's safety

You are responsible for the room and for keeping it safe. In particular, you will:

  • keep a night at home to 20 guests or fewer, and never go over a venue's permitted capacity;
  • keep exits and stairs clear and lit, and make sure guests know where the exits are;
  • tell guests in the listing about anything they should know before coming, such as stairs with no lift, pets, or smoking;
  • keep the volume and the end time fair to your neighbours and within local noise rules;
  • never allow illegal drugs, weapons or violence, and call the emergency services when someone needs them; and
  • tell Side A about any accident, injury, police call or serious complaint at your night within 24 hours.

6. Food and drink

One rule holds the rest up: a seat pays for the listening night, never for food or alcohol. You never sell alcohol, you never describe a seat as including food or drink, and Side A never sells or serves either. Within that rule, what you may offer depends on where the night is and whether seats are paid.

A free night at home is a private gathering. You may:

  • pour drinks for your guests, free, to guests of drinking age only;
  • cook for them, free, as you would for friends; and
  • put out snacks and soft drinks, or let guests bring their own.

A paid night at home never has drinks you pour or food you cook, because the guests paid to be there. You may choose one of these instead:

  • no alcohol, with snacks and soft drinks given free;
  • bring your own: guests bring their own drinks, and you don't sell, serve or supply alcohol;
  • a licensed bar service that sells drinks at your night under its own licence and insurance, with guests paying it directly; or
  • food from a licensed kitchen, caterer or restaurant. It is either sold by them to guests directly, or you order it in and give it out free, served as it arrived. You don't cook, and you keep its ingredient and allergen details.

A night at a bar or venue has food and drink only from the venue's own licensed bar and kitchen, sold by the venue under its licence. If you are a host running a night at a partner bar, you confirm with the bar before listing that its licence and insurance cover your night.

At every night where there is alcohol, you will:

  • keep to the minimum age the night shows (21 in the United States, and never below the local drinking age), and check ID when in doubt;
  • never give alcohol to anyone underage or visibly intoxicated;
  • keep water and soft drinks available; and
  • encourage guests to get home safely, and never let anyone who has been drinking drive.

Wherever there is food, you will list what is served and its main allergens in the night's food note, keep food safe (clean hands and surfaces, fridge and heat where needed), and tell guests plainly that you can't guarantee food is free of any allergen. Side A enforces these choices when you list a night, but following them in the room is your responsibility.

7. Money: seats, fees, refunds and chargebacks

You sell seats through your own Stripe account, which you connect before your first paid night. You accept Stripe's Connected Account Agreement and keep your Stripe details accurate. Guests pay at checkout; the charge is made on your Stripe account, and Stripe pays out to your bank on its schedule.

Side A's fee is 18% of each paid seat, taken automatically at checkout. You authorise Side A to set the fee on each charge and to issue refunds from your Stripe account under the refund policy below. Free nights cost nothing.

Founding hosts.If your first night on Side A was listed before January 1, 2027, Side A takes no fee on your first three paid nights, counted in the order you listed them (nights you later archive still count). Stripe's own processing fees still apply. After those three nights the fee above applies.

You carry the costs of selling:

  • Stripe's processing fees on your sales, which Stripe does not return when a charge is refunded;
  • refunds your guests are owed under the Terms, from your own balance;
  • disputes and chargebacks on your sales, including Stripe's dispute fees; you respond to them with the evidence you have, and Side A will share the booking records it holds; and
  • any negative balance on your Stripe account, which you repay to Stripe.

The refund policy guests book under is set out in the Terms: a full refund when a guest cancels 48 hours or more before doors; none after that (the seat may be passed on free); and a full refund, including Side A's fee, when you cancel the night, when you decline a guest who has paid, or when the night changes materially. Where Side A's fee is returned to a guest, it comes back from Side A; everything else comes from your balance.

Taxes are yours. As the seller, you decide whether sales tax, admissions tax, VAT or income tax applies to your seats, and you declare and pay it. Stripe may send you, and tax authorities, a record of your sales.

Nights at a partner bar. If you share the door with a bar, the split is an agreement between you and the bar. Side A records it on the night so you both see the same number, but Side A isn't a party to it and doesn't move money between you: you pay the bar its share after the night.

A few older nights were sold with Side A as the seller. For those only, Side A pays you your share, after its fee, within 7 days of the night.

8. Cancelling and small rooms

Check your seats 48 hours before doors and decide: run the night small, or cancel. If you cancel, do it in Side A so every guest is told and refunded in full. Please cancel only when you must; guests plan evenings around your night.

Repeated late cancellations, no-shows by you, or nights that don't match their listing may lead Side A to pause your listings or end your hosting.

9. Permissions, licences and insurance

You make sure you are allowed to run your night where you run it, and you get any permission it needs. That can include:

  • your landlord, building, co-op or homeowners' association, if your lease or rules limit gatherings or paid events at home;
  • local rules on noise, occupancy, fire safety, and on paid gatherings in homes;
  • a licence to play recorded music to a paying audience. Whether a night needs one depends on the country and on who comes; venues usually hold one already, and a host at home is responsible for checking; and
  • any licence or registration the food and drink at your night needs, held by whoever sells or serves it.

You hold insurance suitable for your night. At home, that means home or renters' cover that extends to guests, or a public liability policy for the night. Venues hold general liability and, where they sell alcohol, liquor liability cover. A host at a partner bar asks the bar to confirm its cover extends to the night. Side A doesn't insure you, your room or your guests.

10. Your guests' details

Side A shows you what you need to run the night: each guest's name, and what they chose to tell you, such as the song story they wrote for the night. Use it only to run that night.

  • Don't add guests to a mailing list, sell or share their details, or contact them for anything else without their consent.
  • Keep what you download or write down secure, and delete it once you no longer need it for the night.
  • Where data protection law applies to you (for example in the EU or UK), you are responsible for your own use of guests' details. Side A remains responsible for what Side A collects and does (see the Privacy Policy).

Keep your own address safe too: Side A shares it only with guests you approve.

11. Photos and recording

Phones stay away while the record plays. Never record, photograph or broadcast guests without their consent, and never publish a photo that shows a guest who hasn't agreed to it. If you upload photos or text about your night to Side A, you confirm you have the right to, including everyone's consent.

12. The ritual and the house rules

Every Side A night keeps the same ritual: one album, played in full, phones away, no talking over the record, then we talk. You keep to it and to the house rules, and you make sure your guests know them.

13. Your listing content

You keep ownership of what you write and upload. You give Side A a worldwide, non-exclusive, royalty-free licence to host, display and share it to list and promote your night and Side A, including on social media, for as long as the listing is up and for a reasonable time afterwards in an archive of past nights. You can ask us to take any of it down. Album details and artwork come from third parties and identify the record you'll play.

14. Covering Side A

To the extent the law allows, you will indemnify and hold harmless Side A and its officers, employees and agents against claims, losses, damages, fines and costs (including reasonable legal fees) arising from your night, your room, your conduct or your guests' conduct at your night, food or drink offered, sold or consumed at your night, your taxes, any licence or permission your night needed, your use of guests' details, or your breach of this agreement, the Terms or the law. This does not apply to the extent a claim is caused by Side A's own negligence or wilful misconduct. We'll tell you promptly about a claim, let you take part in its defence, and not settle it in a way that admits fault on your part without your agreement.

15. Limits on Side A's liability

Side A provides the service “as is”, without promising that it will always work, that any guest is who they say they are, or that any night will fill. To the fullest extent the law allows, Side A is not liable to you for indirect, incidental, special or consequential losses, or for lost profits or bookings.

To the fullest extent the law allows, Side A's total liability to you for all claims relating to hosting is limited to the greater of (a) the fees Side A kept from your nights in the 12 months before the claim arose, and (b) 100 US dollars. Nothing here limits liability that the law does not allow to be limited.

16. Pausing or ending hosting

You can stop hosting at any time. Cancel any night that has guests first, so they are refunded. Side A may remove a listing, pause your hosting or end it if you break this agreement, the Terms or the house rules, if a guest's safety is at risk, or if we must by law. If Side A removes a night that has paid guests for one of those reasons, the guests are refunded as if you had cancelled.

What you owe for nights already held (refunds, disputes, fees, taxes), the indemnity, and the limits of liability survive the end of this agreement.

17. Changes to this agreement

We may update this agreement. When we do, we change its version and date, tell you, and ask you to accept the new version before your next night goes live. Nights already listed stay under the version you accepted for them, unless a change is needed by law or to keep guests safe.

18. General

This agreement, with the Terms and the documents they refer to, is the whole agreement between you and Side A about hosting. It is governed by the same law, and disputes go to the same courts, as the Terms. If a part is found unenforceable, the rest stays in force. You may not transfer it; we may transfer it to a successor running the service. Notices go by email or in the service.

19. Contact

Questions about hosting or this agreement: hello@side-a.co.