Terms of Service.

1. About these terms

These terms are an agreement between you and Wonderland Immersive Design, doing business as Side A (“Side A”, “we”, “us”) about your use of the Side A website, apps and services (the “service”). By creating an account, asking for a seat, booking, or otherwise using the service, you accept these terms. If you don't accept them, don't use the service.

These terms include, by reference, our Privacy Policy and the house rules. If you list a night as a host or venue, the Host Agreement also applies to you, and where it conflicts with these terms on hosting, the Host Agreement wins.

2. What Side A does, and doesn't

Side A is a listing and booking service for vinyl listening nights. Every night is organised by an independent host or venue (the “organiser”). Side A lists the night, runs its guest list, and takes bookings and payments on the organiser's behalf as its limited payment collection agent.

Side A does not:

• organise, produce, host or supervise any night;
• own, lease, occupy, control, inspect or certify any home, bar or venue;
• sell, serve, supply or provide food or drink of any kind, including alcohol;
• employ hosts or venues, or act as their partner or joint venturer; or
• guarantee that any night takes place, is safe, lawful or of any quality, or that any host, venue or guest is who they say they are.

When you book a seat, your agreement for that seat is with the organiser, not with Side A. Payment to Side A (or to our payment processor) on the organiser's behalf counts as payment to the organiser.

3. Who can use Side A

You must be at least 18 years old to create an account or attend a night, and older where a night says so (see “Food, drink and age”). Anyone who meets that can create an account; access is still at our discretion, and we may decline, suspend or end any account.

Keep your account details accurate and your login private. You're responsible for what happens on your account. One person, one account. Tell us straight away at hello@side-a.co if you think someone else is using it.

4. Asking for and booking a seat

A request for a seat is not a confirmation. The organiser decides who attends. At a night in someone's home, the host approves every guest before the address is shared; you get the address only once the host has approved you.

A confirmed seat is a personal, revocable permission from the organiser to attend that night. You may not sell, trade or auction it. If you can't come, you may pass it to someone else for free, with the organiser's approval. Invite links are personal and work once.

The organiser may refuse entry or ask anyone to leave, including for being late, intoxicated, underage, disruptive, or for breaking the house rules. If that happens because of your conduct, you are not owed a refund.

5. Prices, payments and fees

The organiser sets the seat price. Paid seats are charged at checkout through Stripe, our payment processor, and in most cases go directly to the organiser's own Stripe account; the organiser is the seller. Side A keeps a booking fee of up to 18% of each paid seat, taken from the price you see; you pay the listed price and nothing more to Side A. Stripe's terms apply to your payment. Side A never sees or stores your full card number.

A seat pays for your place at the listening night only. It never includes, and is never payment for, food or alcohol. Any food or drink sold at a night is sold by a licensed venue or service, and paid to them directly.

Prices are shown in the currency of the night and include any taxes the organiser is required to include. The organiser is responsible for its own taxes on seat sales.

6. Cancellations and refunds

• If you cancel at least 48 hours before doors, you get a full refund.
• If you cancel later than that, or don't show up, there is no refund, though you may pass your seat on for free as described above.
• If the organiser cancels the night, or the host declines you after you paid, you get a full refund, including Side A's fee.
• If the night changes materially (a different date, a different place, or a different album), you may cancel for a full refund.
• Refunds go back to the card you paid with. Your bank may take a few days to show them.

If something went wrong with a night, write to us before you dispute a charge with your bank. Most problems are quicker to fix directly. Nothing in this section limits refund rights you have by law.

7. Food, drink and age

Side A never sells, serves or supplies food or drink. Each night's page says what the organiser offers and who provides it. In short:

• Free nights at home: the host may offer drinks and food as a private host, free of charge.
• Paid nights at home: the host doesn't pour alcohol or cook. Guests may bring their own drinks where the night allows, or a licensed bar service or caterer sells to you directly under its own licence.
• Nights at a bar or venue: food and drink come only from the venue's own licensed bar and kitchen.

Where alcohol may be present, you must be 21 or older in the United States, and at least the legal drinking age wherever the night takes place. Each night shows its minimum age; you confirm it when you ask for a seat, and the organiser may ask for ID. Drink responsibly, never drink and drive, and never bring anything illegal.

Food allergies and dietary needs are your responsibility to check. Organisers list what they serve and its allergens, but a home or venue kitchen can't guarantee that food is free of any allergen. If in doubt, don't eat it, and tell the host before the night.

8. House rules and conduct

Every Side A night keeps the same ritual: one album, played in full, phones away, no talking over the record, then we talk. Beyond that, be a person other people want in the room. You agree not to:

• harass, threaten, discriminate against or endanger anyone;
• record, photograph or broadcast other guests or the host's home without their consent;
• damage property, take anything that isn't yours, or go where the host hasn't invited you;
• attend while intoxicated, or bring illegal drugs, weapons or anything the organiser prohibits;
• use the service to spam, scrape, impersonate anyone, or interfere with its security or operation; or
• post anything unlawful, hateful, or that infringes someone else's rights.

We may remove content and suspend or end accounts that break these rules.

9. Attending at your own risk

Nights happen in private homes and in third-party venues that Side A does not own, run, control or inspect. Going to a night involves risks, including travel to and from it, stairs, lighting and furniture, other people's behaviour, food and allergens, and alcohol consumed by you or others. You attend voluntarily and at your own risk, and you are responsible for your own conduct, safety, belongings and choices.

Side A reviews host applications, but a review is not a background check, an inspection or a guarantee about any host, venue, room or guest. Use your own judgement. If you ever feel unsafe, leave, and call the emergency services if needed; then tell us.

To the fullest extent the law allows, you release Side A from claims arising out of a night, a room, the conduct of any host, venue or guest, or anything served or consumed at a night, except to the extent caused by Side A's own gross negligence or wilful misconduct, and except where the law does not allow such a release.

10. What you post

You keep ownership of what you post (song stories, notes, reflections, photos). You give Side A a worldwide, non-exclusive, royalty-free licence to host, display and share it within the service, and to show it to the people the service shows it to (for example, your song story to a night's host). You can delete it; the licence ends when you do, except for copies others already saved or that we must keep by law.

Only post what you have the right to post. Don't post other people's personal details or photos without their consent.

11. Side A's name, design and software

The Side A name, marks, design, text and software belong to Side A or its licensors. You may use the service as these terms allow, and nothing more. Album titles, artwork and artist names shown on the service belong to their owners and are used to identify the record a night will play.

12. Other services we rely on

Payments run on Stripe, maps and album details may come from third parties, and nights may link to venues' own pages. Their terms and privacy policies apply to their services, and Side A isn't responsible for them.

13. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent the law allows, Side A makes no warranties, express or implied, including about merchantability, fitness for a particular purpose, title and non-infringement, and makes no promise about any night, organiser, guest, room, food or drink, or that the service will be uninterrupted or error-free.

14. Limits on our liability

To the fullest extent the law allows, Side A is not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, data or goodwill, or for injury, illness, loss or damage arising from any night, room, organiser, guest, or anything served or consumed at a night.

To the fullest extent the law allows, Side A's total liability to you for all claims relating to the service is limited to the greater of (a) the fees Side A received in connection with your bookings in the 12 months before the event giving rise to the claim, and (b) 100 US dollars.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, for fraud, or your statutory rights as a consumer.

15. Your responsibility to us

To the extent the law allows, you agree to indemnify and hold harmless Side A and its officers, employees and agents against claims, losses and costs (including reasonable legal fees) brought by third parties that arise from your breach of these terms, your conduct at a night, or what you post. This does not apply to the extent a claim is caused by Side A. Organisers give a fuller indemnity in the Host Agreement.

16. Suspending or ending your account

You can stop using Side A and ask us to delete your account at any time. We may suspend or end your access if you break these terms or the house rules, if we must by law, or to protect members. If we end your account without cause, we'll refund any seats you'd already paid for that you can no longer attend. Sections that by their nature should survive (payments owed, releases, disclaimers, limits of liability, indemnity, disputes) survive.

17. Disputes and governing law

If you have a problem, write to us first at hello@side-a.co and give us 30 days to try to fix it. Problems with a night are first between you and its organiser; we may help, but we don't have to.

These terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-laws rules, and disputes go to the state and federal courts located in New York County, New York. Either of us may bring a claim in small-claims court where it qualifies.

If you live in the European Union or the United Kingdom, you also keep the protection of the mandatory laws of the country you live in, and you may bring claims in its courts.

18. Changes to the service and these terms

Side A is new and will change. We may add, change or remove features, or end the service, and we'll give notice where we reasonably can. We may update these terms; for material changes we'll update the date above and tell you by email or in the service before they take effect. If you keep using the service after that, the new terms apply. Bookings you made before a change stay under the terms in force when you made them.

19. General

These terms (with the documents they refer to) are the whole agreement between you and Side A about the service. If a part is found unenforceable, the rest stays in force. If we don't enforce a right straight away, we haven't given it up. You may not transfer these terms; we may transfer them to a successor running the service. Neither of us is responsible for delays caused by events outside reasonable control. We may send you notices by email or in the service.

20. Contact

Questions about these terms: hello@side-a.co.